Aurora Energy

Aurora Energy retails electricity and gas to households and businesses throughout Tasmania. 

As your 100% Tasmanian energy retailer, our purpose is to proactively deliver practical energy solutions for all Tasmanians.  

At Aurora Energy our purpose is 'to proactively deliver practical energy solutions to all Tasmanians'

How do we achieve this purpose?

We asked our people – all our people – and as a team, we developed a set of values and behaviours to live and work by as we come together to deliver on our purpose to you, our customers.

Customer obsessed

Our customers come first. They drive our decisions. We give them our all.

For us, it’s about being Tasmanian. It’s about our community and making our customers the heart of everything we do. We know our customers because we are our customers. They are our families, friends and neighbours. With them front of mind, we will always give our best.

Every day is a personal best

We strive to be the best we can be. We keep trying. We celebrate what we do.

Every day is an opportunity to be better than we were yesterday. When things get tough, we don’t give up. When we fail, we bounce back. We do this because we have a responsibility to our customers and to ourselves.

Curiosity: bring it, use it

We are open-minded. We try new things. We add value.

We ask questions, explore possibilities, and constantly reimagine our ways of working so that we can better support our customers. We don’t accept the status quo: we listen, we test, we learn and we push the boundaries.

Together we thrive

We look out for each other. We support each other. We build each other up. 

We are committed to better ideas, better days at work, and better experiences with our customers. We know that we're better together so we embrace each other's uniqueness, build on and support each others ideas, and work as a team to make the magic happen for our customers.

Code of Conduct

We are committed to high standards of honesty and integrity in delivering service to you, our customers, our stakeholders and the wider Tasmanian community.

Under the Code, all our people here at Aurora Energy commit to:

Working safely and in accordance with the law

Treating our customers, the public and fellow employees with honesty, courtesy and respect

Performing our duties with professionalism, integrity and efficiency

Ensuring our personal business and financial interests do not conflict with our duty to Aurora Energy

Ensuring the security and privacy of all confidential information received in the course of our work

Ensuring we do not misuse our position

Ensuring that Aurora Energy assets and resources are only used for proper business purposes

Recognising value and effectively utilising the diversity amongst our people

Demonstrate our care for the environment in the way we work.

View more detail in our Code of Conduct

Would you like to work with us?

The time to join the energy sector in Tasmania has never been better. With a focus on better service for Tasmanian customers and growing the role we play in renewable energy here in Tasmania, you can be part of something special.

It's good to feel proud of where you work.

Have a look at the jobs currently being advertised here on the Seek careers website.

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