Urban Utilities

Taking care of Brisbane's water and wastewater needs
Also known as
  • Water Supply

About Us

Who we are

  • Our geographic area | Board Members and Executives | Strategic direction | Asset (GIS) Information | Our history
  • What we do

Corporate information

  • Our policies | Performance reports | Publications | Right to Information | Disclosure Program | Customer feedback and surveys | Privacy | Social media terms of use | Website terms of use | Customer and community reference group | Employee access

Careers

  • Current opportunities | Existing applicants | Rewards and benefits | Enterprise Agreements | Graduate program | Why work here

Information for suppliers

  • Supplier code of conduct | Contract opportunities | Invoice and payment guidelines | Make a complaint - Procurement | Whistleblowing program | Modern Slavery Act | Utilita portal | My Contractor Help | Contractor WHS Induction Requirements | Mandatory training | Health and Safety at Urban Utilities

Innovation

What We Do

We are one of the largest water distributor-retailers in Australia, supplying drinking water, recycled water and sewerage services to a population of more than 1.5 million in South East Queensland.

Each year we:

  • Supply more than 136,000ML of water to residents and businesses in our service territory – enough to fill more than 50,000 Olympic-sized swimming pools.
  • Remove and treat around 124,600ML of sewage, which would fill more than 530 million wheelie bins
  • Respond to more than 24,000 written customer enquiries
  • Answer more than 290,000 customer phone calls.