Also known as
- Youi
Business Summary
At Youi, we like to get know you better. It’s how we find out what’s important to you. We like to call it you-shaped insurance. Get in touch today to have a chat about cover for yourself.
About Us
There’s a reason the word you is in our name at Youi. You see, we’re all about creating products you can fit into your life, rather than products that you have to fit into. We like to call what we do you-shaped insurance.
We also like doing things differently to our competitors. For starters, we like to get to know you better. It’s how we help you work out what’s really important to you, so you can find the right cover.
That’s why we recruit people from a variety of backgrounds with different skill sets, perspectives and experiences. Because our customers live in all sorts of different houses, and drive all sorts of different cars in all sorts of different ways; so they want to talk toa human that understands them, not a robot reading a script.
Product issued by Youi Pty Ltd. Consider our PDS to decide if this product is right for you. PDS and TMD available at youi.com.au.
What We Do
- Car & Vehicle Car Insurance | Motorcycle Insurance | Caravan & Trailer Insurance | Watercraft Insurance | NSW CTP Green Slip | SA CTP
- Home & Contents Home Insurance | Building & Contents Insurance | Building Insurance | Contents Insurance | Landlord Insurance
- CTP NSW CTP Green Slip | SA CTP
- Business Small Business Insurance
- Customer Service Contact | Roadside Assist | Support Services | Complaint Handling | Leave Feedback
- Company About Us | FAQs | Youi News | Careers | Service Providers | Capital Adequacy
FAQs
How do I know which car insurance to buy from Youi?
Choosing which car insurance to buy can be complicated, so we’ve tried to make it as simple as possible. To get a better understanding, check out our different types of cover which include Comprehensive, Third Party Fire & Theft and Third Party Property Only car insurance products and optional covers. We also offer Compulsory Third Party (CTP) Insurance (or Green Slip) in NSW and SA.
Does Youi home insurance cover flood?
Yes. Our Home Insurance product provides cover for your buildings and contents from loss or damage caused by flood, as well as damage from rain, lightning, wind, hail and snow. Cover is subject to conditions, limitations and exclusions. Loss or damage caused by an insured event within the first 72 hours of your policy commencing is only covered in limited circumstances.
Does Youi home insurance offer accidental cover?
Yes. We have optional covers for Contents Accidental Loss or Damage and Buildings Accidental Damage. You can choose to include these with your policy for an additional premium. Cover is subject to conditions, limitations, and exclusions. Contents Accidental Loss or Damage available with contents cover. Buildings Accidental Cover available with building cover.
Can I choose my excess?
Yes. We’re about providing insurance that’s a bit more you-shaped, which includes the ability for you to choose your level of excess, along with any relevant optional covers that may be available with your policy. Some mandatory excesses may apply.
What is the fine print?
Products issued by Youi Pty Ltd. The information provided is a summary and contains general advice only and has been prepared without taking into account any person’s objectives, financial situations or needs.
How do I find out more about the products?
You should read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD), found in "What We Do” section above, which contain full details of conditions, limitations and exclusions. Consider whether the product is right for you before making any decisions about whether to buy or continue to hold a policy.
At A Glance
We offer insurance that’s a bit more you-shaped
We’ve been supporting our Australian customers for over 17 years
We’re here for our customers when they need it most with our 24/7 claims service
We strive to answer all phone calls in under 30 seconds on average *
Notable Achievements
Finder Car Insurance National Most Loved 2024
Finder Car Insurance National Legendary Service 2024
